Shipping Information
Text: We cooperate with world-class couriers to ensure your custom metal crafts are delivered safely and on time. Whether it's a small parcel of lapel pins or a large shipment of medals, we've got you covered.
| Shipping Method | Estimated Delivery | Best For |
| Express (DHL/FedEx/UPS) | 3 - 7 Business Days | Small to medium orders, rush projects. |
| Air Freight | 7 - 12 Business Days | Bulk orders that need a balance of speed and cost. |
| Sea Freight | 25 - 40 Business Days | Large volume, heavy shipments (Cost-effective). |
1. How long is the turnaround time?
Since all products are custom-made, production usually takes 12-15 days after artwork approval. Rush orders can be accommodated—please contact our sales team for priority scheduling.
2. Do you provide tracking numbers?
Yes. Once your order is dispatched, a tracking number will be sent to your email or WhatsApp immediately. You can track your package 24/7.
3. Who pays for customs duties and taxes?
Please note that any import duties, taxes, or customs fees are the responsibility of the recipient. Customs policies vary by country; we recommend contacting your local customs office for details.
4. Can you ship to my country?
We ship to over 100 countries worldwide, including the CA USA, Europe, Australia, New Zealand, Asia and the Middle East. If you can receive a package from DHL USPS UPS, we can reach you.
Text: We use multi-layer protection (bubble wrap + reinforced outer cartons) to ensure your medals and coins arrive in perfect condition without scratches or dents.
Still have questions? If you have specific shipping requirements or need a shipping quote for a large order, click the "Get a Quote" button or chat with us on WhatsApp.