Global Shipping
Door-to-door delivery with discounted rates via DHL/FedEx/UPS. Safe and fast.
Factory Direct
Competitive wholesale prices with over 150,000 successful custom orders since 1996.
Low MOQ
Flexible order quantities starting from 50 pieces. Small batch customization is welcome.
Partners
Certificate
SGS is a globally recognized inspection, verification, testing, and certification company.
As an independent third-party organization, SGS does not interfere with or report any misconduct. Its certificates symbolize impartiality, fairness, and authority, effectively resolving trust issues between parties.
Products bearing the SGS mark are generally perceived by consumers as safer and of higher quality, helping to enhance a brand's market competitiveness.
Rohs (Royal Harmful Acceptance Standard) Is A Regulation Established By The European Union To Restrict The Use Of Certain Hazardous Substances In Electrical And Electronic Equipment. Administered By The European Commission, This Directive Reduces Environmental And Health Risks By Restricting Substances Such As Lead, Mercury, And Cadmium, Ensuring Safer Production And Disposal Methods For Technological Products. It Also Demonstrates Product Reliability To Purchasers Who Value Supply Chain Sustainability And Regulatory Compliance.
Ce (European Conformity) Is An Eu Certification Mark Used To Verify Whether A Product Meets The Core Health, Safety, And Environmental Standards Required For Sale In The European Economic Area. The Ce Mark Indicates That The Product Is Authorized For Sale In 31 European Countries.
Popular Designs
Popular Designs
FAQs
Q: What is your Minimum Order Quantity (MOQ)?
A: At Jiahong Crafts, we support both small and large-scale orders. Our standard MOQ is 50-100 units for most custom products. However, for certain designs or re-orders, we can be flexible. Please contact us for a specific quote.
Q: Can I get a free design or rendering?
A: Yes! Our professional design team provides free 2D/3D digital proofs once we receive your logo or basic ideas. We ensure you are 100% satisfied with the design before we start the molding process.
Q: What file formats do you accept for my design?
A: We prefer vector files such as AI, PDF, or EPS. However, we also accept high-resolution JPG, PNG, or PSD files. Don't worry if you only have a rough sketch—our designers can help vectorize it for you.
Q: How long does production take?
A: Generally, the molding and sampling process takes 5-7 days. Mass production typically takes 12-15 days, depending on the complexity of the design and the order quantity.
Q: Can you handle urgent orders?
A: Yes, we have a robust supply chain. For rush orders, we can often complete production within 7-10 days. Please notify our sales team immediately if you have a tight deadline.
Q: Do you offer samples before mass production?
A: Absolutely. We can provide a pre-production sample for your approval. Note that sample fees may apply to cover the mold cost, but this fee is usually refundable for large-volume orders.
Q: Which shipping methods do you use?
A: We partner with reliable carriers like FedEx, DHL, UPS, and TNT for fast door-to-door delivery (3-5 days). For larger orders, we also offer air freight and sea freight options to save on costs.
Q: What are your accepted payment methods?
A: We accept payments via Alibaba Trade Assurance, T/T (Bank Transfer), PayPal, and Western Union. Trade Assurance is highly recommended as it offers the best protection for your order.
Q: Will I have to pay import duties?
A: Import duties and taxes depend on your country’s regulations. Usually, these are paid by the recipient. We can assist by providing the correct HS codes and commercial invoices to facilitate customs clearance.
Q: What happens if my order arrives damaged or incorrect?
A: Quality is our priority. If there is a manufacturing defect or the product doesn't match your approved proof, please contact us within 7 days of receipt. We will offer a free replacement or a refund based on the situation.