Privacy Policy for Jiahong Crafts

Last Updated: March 30, 2026

At jiahongcrafts.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our custom craft services.

1. Information We Collect

We collect information that you voluntarily provide to us when you fill out our inquiry forms, including:

  • Contact Data: Name, Email Address, Phone Number/WhatsApp.

  • Design Data: Any logos, sketches, or documents you upload for custom medal designs.

  • Technical Data: IP address, browser type, and usage data collected via cookies for website optimization.

2. How We Use Your Information

We use the collected information to:

  • Provide quick quotes and 3D design renderings.

  • Communicate with you regarding your orders via Email or WhatsApp.

  • Improve our website experience and product offerings.

  • Send occasional promotional updates (only if you opt-in).

3. Data Protection & Security

We implement a variety of security measures to maintain the safety of your personal information. Your uploaded designs are stored securely and are only accessed by our design and production team. We do not sell, trade, or otherwise transfer your personal information to outside parties.

4. Cookies and Tracking

We use cookies (including Google Analytics and Facebook Pixel) to understand site traffic and interaction. This helps us provide better site experiences and targeted advertisements on social media platforms. You can choose to disable cookies through your browser settings.

5. Third-Party Links

Occasionally, we may include links to third-party services (like WhatsApp or PayPal). These sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. If you wish to exercise these rights, please contact us at our official email.

7. Contact Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

  • Website: jiahongcrafts.com

  • Email: [sales@customcrafts.cn]

  • Phone: +86 18357792999
  • Whatsapp：+86 18357792999